Workshop Management — Powered by Odoo
The complete vehicle repair & insurance management system for modern workshops. From the first damage record to the final invoice — every step of the repair lifecycle, managed in one intelligent platform.
One Platform. Every Step of the Repair.
Manage intake, technical diagnosis, spare parts, insurance claims, repair execution, billing, and vehicle handback in a single connected system. Never lose track of a claim or dispute a bill again.
Build a QuoteThe Complete Repair Lifecycle
Damage Config
Set up damage categories used across all repair records — dents, scratches, mechanical faults, etc.
Fleet Repair Record
Create the master repair job. Record vehicle details, customer info, and observed damage on arrival.
Diagnosis
Technicians assess the vehicle and record required parts, products, and labour linked to each damage.
Insurance
Flag insured items, raise a formal quotation to the insurer, and record approval before work begins.
Sale Order
Create a Sale Order from the diagnosis. Confirm to authorise the repair and trigger stock movements.
Work Order
Generate the operational Work Order for the workshop floor. Assign technicians and track progress.
Invoicing
Generate two invoices: one to the customer for non-insured items, one to the insurer for covered items.
Close & Handback
Close the Work Order, conduct a quality walkthrough, and return the vehicle with all documentation.
Core Features
Damage Type Configuration
- Unlimited types: dents, scratches, engine faults, glass, etc.
- Includes name and descriptive notes for intake staff
- Reusable across all Fleet Repair Records
- Organised, searchable catalogue for fast intake
Fleet Repair Records
- Record vehicle registration, make, model, year, colour
- Link to vehicle owner for accurate invoicing
- Add multiple damage entries (type, severity, notes)
- Attach photos for insurance evidence
Technical Diagnosis
- Add unlimited lines: parts, fluids, labour services
- Link each line to specific recorded damage
- Automatic cost calculation (parts, labour, grand total)
- One-click flag for insurance-covered items
Insurance Handling & Split Billing
- Generate formal Insurance Quotation directly from Odoo
- Record approval, partial approval, or rejection
- System auto-splits customer-payable and insurance-covered
- Dedicated Insurance Invoice generated automatically
Sale Orders
- Auto-generated from completed diagnosis
- One-click confirmation moves to Confirmed
- Triggers Odoo inventory to reserve spare parts
- Full order history and revision tracking
Work Orders & Closure
- Auto-generated from confirmed Sale Order
- Assign lead technician and individuals per task
- Pre-closure checklist and quality check
- Record return date and mileage for history
Build Your Workshop Quote
Select the specific Workshop Management features you need. The system will automatically guide you on required dependencies.
Select Required Features
Your Estimate
Insurance Workflow & Split Billing
The most powerful feature of the insurance workflow is automatic split billing. The system always knows what the customer pays and what the insurance company pays — with no manual calculations required.
1. Diagnosis Flag & Quotation
Each line is flagged as insured/non-insured. A formal quotation is generated for the insurer containing only insured items.
2. Dispatch & Approval
Quotation emailed from Odoo. Insurer's approval or partial approval is recorded against the quotation.
3. Dual Invoicing & Reconciliation
Post-completion, a dedicated insurance invoice and a separate customer invoice (for non-insured/excess) are generated and tracked independently.
Frequently Asked Questions
During diagnosis, each line is flagged. At invoicing, the system generates two separate invoices — one to the customer for non-insured items/excess, and one to the insurer for approved items. No manual splitting is required.
Yes. You can amend the insurance-flagged lines based on partial approval. Non-approved items are automatically reclassified to the customer invoice.
When a Sale Order is confirmed, Odoo Inventory reserves the required parts. Upon Work Order closure, stock consumption is recorded and replenishment is triggered based on minimum stock rules.
Yes. The Workshop Management module is compatible with both Odoo Community and Enterprise editions, and supports Odoo Online, Odoo.sh, and On-Premise deployments.